Questions

Add your pair to the bag and tap Send this order on WhatsApp on the bag page, or message us a photo of the pair directly. See How to order for the steps.

No. We first confirm availability, size, price and delivery time with you on WhatsApp. Your order is final only after you agree.

Often, yes. Send the model name, SKU or a photo and we will search our sourcing network for it.

We confirm the payment details with you on WhatsApp when we confirm your order.

Tell us the size you usually wear and the brand, and we recommend the right size for that model. Sizes on the website are EU sizes.

It depends on the style. Our UGG size guide explains each one, and we are happy to check for you.

About 15 days from when your order is confirmed. It can vary slightly by model, and we tell you the expected date before you confirm.

Yes, we deliver to all areas of Lebanon.

Yes, you can exchange for a different size of an item that is available in stock. Message us on WhatsApp with your name, the pair and the size you need. See Delivery & exchanges.

Message us on WhatsApp with your name and the pair you ordered and we will update you.

Tap the heart on any pair to save it. Your list appears as a note at the bottom of the screen, and you can send the whole list to us on WhatsApp.

No. An account lets you keep your wishlist on any device and fill in your details faster.